Granite United Way’s Vision is to be the preferred way people work together to build a community that values its collective responsibility to care for each other. All employees at Granite United Way are integral to our ability to achieve our mission. Performance of the job duties outlined below will enable us to follow through on our promises to the communities we serve.
Granite United Way's commitment to advancing the common good in communities throughout New Hampshire draws power from the social determinants of health model, with an understanding that factors related to clinical care, healthy behaviors, community safety, economic stability and educational achievement are clear predictors of how long we live and how well we live. Granite United Way serves as “host agency” for three regional public health networks in NH: Capital Area Public Health Network, Carroll County Coalition for Public Health, and South Central Public Health Network. In addition, Granite United Way provides leadership and support for multiple statewide efforts in partnership with the State of NH, including the Recovery Friendly Workplace Initiative, COVID-19 Response Efforts, and the 211NH/Doorway Program.
If you are seeking a rewarding career in a collaborative working environment, you’re in good company! Granite United Way offers competitive compensation, exceptional benefits, flexible schedules and opportunities for advancement. Granite United Way embraces diversity and inclusivity, and encourages our team to pursue professional and personal goals. Live United is not just a credo here, it is our culture. UNITED is the way forward.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Under the supervision of the Director of Public Health, the Community Health Worker will
identify and address health disparities within the public health region to support culturally and
linguistically appropriate COVID-19 support services and other social determinants of health related services.
• Work collaboratively with formal and informal partners and stakeholders across multiple and
diverse community sectors, including nonprofits, health, government, schools, and business.
• Participate in education, training, and technical assistance opportunities.
• Represent the public health region in neighborhood, local, and regional groups, and meetings.
• Facilitate cultural mediation among individuals, communities, and health and social service
• Provide culturally appropriate health education and information.
• Provide care coordination, case management, and system navigation.
• Provide coaching and social support by advocating for individuals and communities.
• Facilitate direct services to clients with COVID-19 and their family or household members
affected by COVID-19
• Accommodating communication access needs of individuals served through use of qualified
interpreters and translated materials.
• Providing and distributing educational information about COVID-19 vaccinations and general
Department guidance for individual mitigation.
• Creating connections between vulnerable populations and healthcare providers by providing
the following services to vulnerable populations.
• Providing appropriate care coordination, case management, and connections to patient and
family identified community and social services and referrals.
• Assisting with maintaining and/or applying for social services within their community.
• Identifying and helping to mitigate barriers in health care access such as transportation,
language, and childcare.
• Assisting vulnerable populations with navigating the healthcare system.
• Determining eligibility and enrolling vulnerable populations in health insurance plans.
• Providing culturally appropriate health education on topics related to COVID-19, chronic
disease prevention, physical activity, and nutrition.
• Providing informal counseling, health screenings, and referrals.
• Connecting clients with community-based agencies through closed loop and/or warm hand-off
referrals for supports.
• Increasing cultural competence among healthcare providers serving vulnerable populations by
providing services such as educating healthcare providers and stakeholders about community
• Managing care and care transitions for vulnerable populations. Advocating for vulnerable
populations or communities to receive services and resources to address health needs.
Collecting data and relaying information to stakeholders to inform programs and policies.
• Building community capacity to address health issues. Ensuring cultural mediation among
vulnerable populations, communities, and health and social service systems serving
• Completing data tracking system forms to document the care coordination and case
management of the patient and family.
• Document encounters upon obtaining the appropriate consent, to identify services, assist in
navigating the healthcare system and support data quality.
• Additional duties as assigned.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
• Significant knowledge of residency or employment within the local community, with
understanding of local culture and values, and familiarity with the resources available within
• Willingness to travel within the public health region (Capital Area, Carroll County, or South
• Valid driver’s license, reliable transportation, and proof of insurance
• Commitment to working intentionally on diversity, equity, and inclusion across all
• Strong ability to develop and maintain strong, trusted, collaborative relationships with internal
and external stakeholders and colleagues
• Knowledge of federal, state, and local government, nonprofit and public health systems, and
• Excellent communication and relationship building skills required: including listening skills,
written and oral communication skills
• Considerable experience managing multiple priorities with a high degree of flexibility
• Proficient in Microsoft Office, databases, and web-based applications (internet, email, social
• Granite United Way is a Recovery Friendly Workplace, and we value the leadership and
contributions individuals with lived experience bring to the workplace, to community health
improvement and in strengthening systems of care. We strongly encourage applications from
people who identify as members of a historically underserved community and/or those with
lived experiences relevant to the work.
The venue of this position is a general office environment that is clean, well-lighted, and
environmentally comfortable, free of fumes or airborne particles, and only minimally exposes
employees to office solvents limited to those relative to copier equipment.
This position requires:
1. Minimal requirement to reach at or above shoulder level; occasional reaching below shoulder
2. Ability to travel throughout the territory required
3. Ability to work a flexible schedule, which may include night and weekends
4. Ability to tolerate prolonged sitting and/or standing and to lift to approximately 25 pounds to
waist high level whenever necessary.
5. Mobility includes regular sitting, some standing and walking.
6. Sitting, some standing and walking.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. This document describes the position as it is currently available and
is not a contract. Granite United Way retains the right to change modify the position description at any
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